FAQ
I’ve registered but I have not received my confirmation email
First check your unwanted email folders, if it’s not there, then please contact us and we’ll activate your account manually ASAP
This problem has been encountered mainly with users of Gmail and AOL, if you can, please register using another email account, you can change your address in your profile later.
How do I download the files?
As of July 2008, you no longer have to register to download the files, you can either use The List, download through our new Media Library or from our Zip Fields. Simply find the file you need and click!
I’m registered but can’t download!
You no longer need to be registered to download our files, it might be that the link is broken, please report it.
What’s this whole Membership/Downloading babbling?
Well, there are four levels,
- Unregistered members now can download directly from our server.
- All Registered members are able to take part in our community and can easily let us know about a broken link, or contribute with files via the forum.
- Registered members who are active in the forum or have helped the site in one way or another are given the Ark Citizen status, this is only a recognition level now
Then how do I get my Ark Citizen status?
Post around on the forum, and once you’ve reached 100 posts, you may request your upgrade at the Usergroups section.
The link to download _certain file_ is broken/doesn’t work/is too slow
If the link is no longer working, please report it, if you find the download speed too slow, it might be a temporary thing or that your connection is too fast for our server. Please bear with us.
Why do you block the downloads?!
We are not blocking them in any way, please read the whole of FAQ, it might be you’re missing something.
What do I get for being an Ark Citizen?
This is only a recognition level now, there might be some benefit to it in the future, we don’t know.
When I go to a file it asks me for a password, what should I do?
This bug we had has been fixed a long, long time ago, it should not happen anymore… but if it does, please let us know what file it is so we can fix it manually… and just click cancel, this should not interfere with your download
I can’t see/hear a certain file
You may need a codec:
AVI files usually need the DivX or XVid codec
RM files require the RealOne Player
MOV files need the Quicktime Player
M2V files need MPEG-2 compatible software, such as Videolan
and finally, M4A files, are the iTunes format, however you can play them using Winamp
Do you have… (Insert file here)?
Please use the search function to find out, if we don’t, let us know what it is and we’ll look for it, give us as much information as possible, we want to make this archive as comprehensive as we can
